Frequently Asked Questions
1. What services do you offer?
I specialise in design for print (brochure, flyers, white papers, etc.) as well as web/social media assets and html emails.
I specialise in design for print (brochure, flyers, white papers, etc.) as well as web/social media assets and html emails.
2. What software do you use?
I am highly proficient in Adobe Photoshop, InDesign, Illustrator, and Dreamweaver. I also use Canva, Wix, Mailchimp and Mailerlite.
I am highly proficient in Adobe Photoshop, InDesign, Illustrator, and Dreamweaver. I also use Canva, Wix, Mailchimp and Mailerlite.
3. Will you adhere to our brand guidelines?
Absolutely. This is a real priority for me. If you have brand guidelines, I will study those first, and also familiarise myself with previous versions of designs that the company has created.
Absolutely. This is a real priority for me. If you have brand guidelines, I will study those first, and also familiarise myself with previous versions of designs that the company has created.
4. What pricing models do you offer?
I offer flexible pricing models to suit your needs, including:
•Hourly Rates: ideal for projects with variable scopes or ongoing tasks.
•Project-Based Fees: fixed pricing for well-defined projects, providing cost predictability.
•Monthly Retainers: for clients requiring consistent, ongoing design support, ensuring priority access to my services.
Please contact me for further details.
I offer flexible pricing models to suit your needs, including:
•Hourly Rates: ideal for projects with variable scopes or ongoing tasks.
•Project-Based Fees: fixed pricing for well-defined projects, providing cost predictability.
•Monthly Retainers: for clients requiring consistent, ongoing design support, ensuring priority access to my services.
Please contact me for further details.
5. How do you handle revisions? Are they included in the initial cost?
Revisions within the agreed project scope are included in the initial cost. However, extensive changes or additional requests may incur extra charges, which will be communicated beforehand.
Revisions within the agreed project scope are included in the initial cost. However, extensive changes or additional requests may incur extra charges, which will be communicated beforehand.
6. How do you handle workload management?
I limit my client load to guarantee focused attention on your projects.
I limit my client load to guarantee focused attention on your projects.
7. How do you manage remote work challenges?
Having clear communication is really important to me. I am happy to have meetings by phone, Teams, or in-person (if local). I give clear estimates of my time expectations and fees prior to starting a project, and keep the client updated with my progress and when to expect files.
Having clear communication is really important to me. I am happy to have meetings by phone, Teams, or in-person (if local). I give clear estimates of my time expectations and fees prior to starting a project, and keep the client updated with my progress and when to expect files.
8. Who owns the designs upon completion?
You retain full ownership of the designs upon payment.
You retain full ownership of the designs upon payment.
9. How do you fit into our team dynamics?
My aim is to fit in to your team's workflow as seamlessly as possible.
My aim is to fit in to your team's workflow as seamlessly as possible.